- Assisted in the development of a Complete Spectrum of Crisis Services.
- Researched and authored Best Practices for Crisis Residential Units.
- Co-Authored a State Senate bill to fund co-occurring mental health and substance use in crisis settings.
- Developed statewide time and distance standards for crisis residential services.
- Facilitated revenue cycle management process redesign resulting in efficiencies and significantly improved revenue capture.
- Conducted qualitative research on the impacts of COVID-19 on crisis behavioural health providers.
"TBD Solutions has been an excellent resource for my agency. I would use them again for any future data analytics or program evaluations."
CEO, LifeWays Community Mental Health
"I am delighted with the rapid response, customer service and thoroughness, accuracy and presentation of products I have received from TBD. I recommend them highly."
CEO, NorthCare Network
"TBD's dynamic team provides excellent consultation and facilitation that assists in preparing organizations for the future of healthcare. Their knowledge of state and federal policy and best practices positions them uniquely to support individual organizations and groups of organizations in managing the complex challenges facing behavioral healthcare organizations today. Using their solution-oriented perspective, TBD helps organizations see opportunities within the obstacles they are facing. TBD creates meaningful connections and relationships that improve the functionality of individual organizations while mindfully managing the broader systemic impacts."
Dr. Lisa Williams, PhD
CEO, West Michigan Community Mental Health
"TBD Solutions provides value-based technical assistance and exceptional consultation. Their services successfully drive complex agendas and initiatives that engage diverse audiences and opinions. TBD Solutions has exceptional talent at breaking down complex projects and inherent challenges into clear, transparent and manageable steps, efficiently sequenced, that promote participant engagement in the change process. The result is a cadence of progress that builds consensus, resulting in solutions that are jointly owned and sustainable."
CEO, Saginaw County Community Mental Health Authority
"We were very pleased with the tremendous amount of effort on behalf of TBD Solutions to make our creation of a 12 member regional entity a success!! TBD provided critical leadership, guidance and mediation during a several month transition period and consistently met or exceeded all of our expectations. So much so that our participating board members were also very impressed. I would recommend TBD to any healthcare organization needing the benefit of effective project management and expertise."
CEO, Bay-Arenac Behavioral Health
"The process was well accepted by all participants and it benefited the agency to see this congruent effort of all involved in working towards this process. I am so glad that Pioneer Resources chose TBD Solutions to provide us this assistance. It has been a great experience!"
Executive Director, Pioneer Resources